FWinter/Spring 2025 Internships Internships – Applications Accepted Now

Journey's End is always looking for people who are compassionate and energetic with a global perspective. We offer internships in all semesters: fall, spring, and summer. Ideally, you should apply in the semester PRIOR to the term in which you’d like to complete an internship, but some roles may remain open. 

Our Internships for the 2024 Fall/Winter Semester Include:

  • ESOL – Language Access Internship

  • Operations Internship

  • Employment Specialist Internship

You can find more information on all these openings on this webpage. To apply for any of our internships, please send a resume and cover letter to volunteer@jersbuffalo.org. 

Journey's End Refugee Services believes in respect for all individuals and provides equal employment opportunity to all people, regardless of race, color, national origin, sex, religion, creed, age, disability, sexual orientation, marital status or military service. Journey's End Refugee Services values a diverse workforce.​

 

Employment Department Intern

Position Type: Unpaid Internship

Hours: M-F between 8-6 (Open to whatever schedule works for the intern)

Location: 2495 Main St #530 Buffalo, NY 14214

Overview:

Do you enjoy helping Refugee’s or learning about Workforce Development? If so, then this is a great opportunity. We work with newly arrived refugees to find and maintain employment. We also continue to offer support throughout the first five years of arrival.

You will be helping learn about client’s previous work experience and help them obtain their first entry level job. We also help clients job upgrade as their English improves and they get more used to life in America. We also follow up with clients 6 and 12 months after

Enrollment into our program to see how they are doing and if they need any additional assistance. The department also currently provides wrap around services with problems that can cause a client to stop working, such as housing issues, childcare, any issues they may face with Department of Social Services (DSS) such as SNAP or Medicaid renewal. This is an excellent opportunity to learn more about Workforce Development, Refugee’s and Social Services.

Responsibilities:

  • Meet with clients to complete intakes into the Refugee Support Services Program (RSSP)

  • Help clients identify jobs, apply for jobs, create resumes as needed and help with onboarding paperwork.

  • Teach clients about work in the USA and help them understand the world of work.

  • Assist transitional case manager with any wrap around services clients may need, including any issues with DSS, housing issues, childcare, etc.

  • Assist department with follow ups of clients. Follow up with clients at the 6 and 12 month follow up of enrollment into program.

  • Assist with day-to-day operations and needs as they arise

Qualifications: Anyone with an interest with helping Refugee’s or Workforce Development. This can also be a good opportunity for candidates interested in business development and outreach.

How to Apply:

To apply for the Employment Department intern position, please submit your resume and a brief cover letter outlining your interest in the role and any relevant experience. Applications can be sent to volunteer@jersbuffalo.org.

ESOL Class Internship

Position Type: Unpaid Internship

 Hours: Monday through Thursday, 9:30am-12:00pm AND/OR 1:00pm – 3:00pm

(Flexible scheduling available)

 Location: 2495 Main Street #530, Buffalo, NY or 790 Ridge Road, Lackawanna, NY

 Overview:

We are seeking a dedicated and passionate ESOL (English for Speakers of Other Languages) Class Intern to join our team. This unpaid internship offers an excellent opportunity for individuals interested in gaining experience in teaching English as a  second language and working with diverse populations.

 Responsibilities:

1. Collaboration with Teacher: Work closely with the ESOL teacher to support the implementation of lesson plans and classroom activities.

2. One-on-One and Small Group Assistance: Provide individualized support to students who require extra assistance with assignments and classwork to be provided by teacher.

3. Possibility of Class Coverage: with advanced notice, the ESOL intern may be asked to step in and cover a class in the event of a teacher’s absence. Lesson plans and material to be provided.

4. Organization of Class Material: Provide assistance to teacher in organizing materials, printing, and copying.

 Qualifications:

• Fluent in English with strong communication skills

• Patience, empanthy, and a positive attitude towards teaching and learning

• Enthusiasm for working with diverse populations and supporting language learners

• Ability to work collaboratively in a team environment

• Cultural and religious sensitivity

• Prior experience in tutoring, teaching, or working with ESOL students is preferred, but not mandatory

How to Apply:

To apply for the ESOL class intern position, please submit your resume and a brief cover letter outlining your interest in the role and any relevant experience. Applications can be sent to volunteer@jersbuffalo.org

 

Operations Internship

Overview: The Operations Intern will work closely with our Operations team, focusing on contributing to the successful implementation of our new client case management system. Key responsibilities will include small scale data entry projects, the development of training resources, and active involvement in case management system testing. This role offers a unique chance to directly impact operational efficiency and gain practical experience in a nonprofit setting. 

 Responsibilities:

• Assist the Operations team in testing, launching and operationalizing our new case management system. 

• Perform data entry tasks to ensure accurate and up-to-date information within the system. 

• Create detailed and user-friendly training documentation for various system functionalities. 

• Actively participate in case management system testing, providing feedback and assisting in identifying areas for improvement. 

• Potential to contribute to future projects related to new scheduling software and improving volunteer management databases. 

Qualifications: 

• Strong organizational skills and attention to detail. 

• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) or equivalent. 

• Excellent written and verbal communication skills. 

• Ability to work independently and collaboratively in a team environment. 

• Interest in nonprofit operations, database development and management, and a commitment to our mission. 

• Familiarity with database systems is a plus. 

Benefits: 

• Gain hands-on experience in actively contributing to the implementation of a client case management system. 

• Develop practical skills in data entry, documentation creation, and system testing. 

• Contribute to meaningful projects that enhance our organization's efficiency and impact. 

• Collaborate with a dedicated team of professionals and learn from their expertise. 

• Flexibility in schedule and hours based on academic commitments.

How to Apply: To apply for the Operations Intern position, please submit your resume and a brief cover letter outlining your interest in the role and any relevant experience. Applications can be sent to volunteer@jersbuffalo.org.