Fall / Winter 2024 Internships Internships – Applications Accepted Now
Journey's End is always looking for people who are compassionate and energetic with a global perspective. We offer internships in all semesters: fall, spring, and summer. Ideally, you should apply in the semester PRIOR to the term in which you’d like to complete an internship, but some roles may remain open.
Our Internships for the 2024 Fall/Winter Semester Include:
· Operations Internship
· ESOL Class Internship
· Language Access Internship
· Case Management Internship
You can find more information on all these openings on this webpage. To apply for any of our internships, please send a resume and cover letter to volunteer@jersbuffalo.org.
Journey's End Refugee Services believes in respect for all individuals and provides equal employment opportunity to all people, regardless of race, color, national origin, sex, religion, creed, age, disability, sexual orientation, marital status or military service. Journey's End Refugee Services values a diverse workforce.
Case Management Internship
Organizational Description:
Journey's End Refugee Services, Inc. is an equal opportunity employer and seeks to employ the best-qualified personnel without regard to race, religion, color, national origin, citizenship, age, sex, gender identity, marital status, or any other reason prohibited by law.
Journey’s End Refugee Services, Inc. is a refugee resettlement and immigration services provider for the Western New York Region. Journey’s End works to assist newly arriving refugees to find gainful employment and avoid dependency on social services.
Hours Required:
8-15 hours per week for 3 months. Hours available between 9-4 M-F.
Position Description:
The Case Manager Assistant will work with a Journey's End Case Manager to assist in the provision of a number of services to refugee clients, gaining one-on-one experience with refugees from a variety of countries. The intern will learn how to interact with a myriad of different organizations and will deepen their understanding of the issues facing newly-arrived refugees. This internship is ideal for someone interested in the fields of Social Work, International Studies, Social Justice, or Anthropology.
Services and tasks may include helping refugee families enroll at school for the first time, teaching the local bus system, teaching life skills, making phone calls and sending referrals for doctor appointments, and assisting in the application for some of their most important identification cards and services. Duties may also include apartment set-ups.
Potential work sites include but are not limited to: the Journey's End offices, the Buffalo Public School central office, the Department of Social Services, the DMV, the Social Security office, markets for grocery shopping, and the airport.
Requirements:
- Current graduate or undergraduate student.
- Outgoing attitude and independent problem solving confidence
- Professional work ethic and communication, including the ability to stick to a schedule
- Computer literacy for data entry and other tasks
- Adaptability to a rapidly changing environment / duties
- Effective communication skills for working with people from other cultures and with limited English.
- An interest in the daily functioning of non-profit organizations and in the refugee population
- Ability to be a strong advocate for clients
Intern will gain:
- Experience working with refugees and the resettlement process; learning their concerns and difficulties during their first months in America.
- Practical social work knowledge by working with numerous agencies and organizations, learning about government and non-government programs, as well as services on the local, state, and federal level.
- Professional feedback and guidance.
Journey’s End supervisors will:
- Communicate with the intern about learning goals and outcomes.
- Train and evaluate intern.
- Provide proof of attendance, if needed.
Interested candidates should email a resume and cover letter to volunteer@jersbuffalo.org No phone calls please.
ESOL Class Internship
Position Type: Unpaid Internship
Hours: Monday through Thursday, 9:30am-12:00pm AND/OR 1:00pm – 3:00pm
(Flexible scheduling available)
Location: 2495 Main Street #530, Buffalo, NY or 790 Ridge Road, Lackawanna, NY
Overview:
We are seeking a dedicated and passionate ESOL (English for Speakers of Other Languages) Class Intern to join our team. This unpaid internship offers an excellent opportunity for individuals interested in gaining experience in teaching English as a second language and working with diverse populations.
Responsibilities:
1. Collaboration with Teacher: Work closely with the ESOL teacher to support the implementation of lesson plans and classroom activities.
2. One-on-One and Small Group Assistance: Provide individualized support to students who require extra assistance with assignments and classwork to be provided by teacher.
3. Possibility of Class Coverage: with advanced notice, the ESOL intern may be asked to step in and cover a class in the event of a teacher’s absence. Lesson plans and material to be provided.
4. Organization of Class Material: Provide assistance to teacher in organizing materials, printing, and copying.
Qualifications:
• Fluent in English with strong communication skills
• Patience, empanthy, and a positive attitude towards teaching and learning
• Enthusiasm for working with diverse populations and supporting language learners
• Ability to work collaboratively in a team environment
• Cultural and religious sensitivity
• Prior experience in tutoring, teaching, or working with ESOL students is preferred, but not mandatory
How to Apply:
To apply for the ESOL class intern position, please submit your resume and a brief cover letter outlining your interest in the role and any relevant experience. Applications can be sent to volunteer@jersbuffalo.org
Operations Internship
Overview: The Operations Intern will work closely with our Operations team, focusing on contributing to the successful implementation of our new client case management system. Key responsibilities will include small scale data entry projects, the development of training resources, and active involvement in case management system testing. This role offers a unique chance to directly impact operational efficiency and gain practical experience in a nonprofit setting.
Responsibilities:
• Assist the Operations team in testing, launching and operationalizing our new case management system.
• Perform data entry tasks to ensure accurate and up-to-date information within the system.
• Create detailed and user-friendly training documentation for various system functionalities.
• Actively participate in case management system testing, providing feedback and assisting in identifying areas for improvement.
• Potential to contribute to future projects related to new scheduling software and improving volunteer management databases.
Qualifications:
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) or equivalent.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Interest in nonprofit operations, database development and management, and a commitment to our mission.
• Familiarity with database systems is a plus.
Benefits:
• Gain hands-on experience in actively contributing to the implementation of a client case management system.
• Develop practical skills in data entry, documentation creation, and system testing.
• Contribute to meaningful projects that enhance our organization's efficiency and impact.
• Collaborate with a dedicated team of professionals and learn from their expertise.
• Flexibility in schedule and hours based on academic commitments.
How to Apply: To apply for the Operations Intern position, please submit your resume and a brief cover letter outlining your interest in the role and any relevant experience. Applications can be sent to volunteer@jersbuffalo.org.
Language Access Intern
Position Type: Unpaid Internship
Hours: Monday – Thursday, 16-24 hours per week (Flexible scheduling available)
Location: 2495 Main Street, Suite 340, Buffalo, NY 14214
Overview: The Language Access Intern will work closely with the Interpreting and Translation (I&T) team and Director of Language Services. The Journey’s End I&T Program is a Language Service Provider with a mission of providing high quality, professional interpretation and translation services and improving language access in western New York. The Language Access Intern will primarily focus on reviewing and updating vital department documents and training materials, improving tracking systems, conducting language access research, and developing a Community Interpreter Training. This internship is ideal for someone interested in language access, advocacy, non-profit management, or refugee resettlement.
Responsibilities:
· Conduct research and gather data on Federal and State language access laws to develop informational materials for local services providers.
· Review and update vital program documents, instruction manuals, and marketing materials.
· Collaborate with program leadership to develop trainings for Journey’s End linguists and service providers.
· Conduct linguist job satisfaction interviews and post-appointment follow ups.
·
Potential for additional assigned projects and participation in day-to-day operations of the program.
Qualifications:
· Fluent in English with excellent written and verbal communication skills.
· Strong organizational skills and attention to detail.
· Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
· Familiarity with Canva, preferred.
· Ability to work independently and collaboratively in a team environment.
· Enthusiasm for working with diverse populations and furthering the mission of Journey’s End and the I&T program.
How to Apply:
To apply for the Language Access intern position, please submit your resume and a brief cover letter outlining your interest in the role and any relevant experience. Applications can be sent to volunteer@jersbuffalo.org.