Welcoming with open arms

MISSION STATEMENT
Journey's End Refugee Services is a Christian community-based organization with the mission of welcoming refugees without regard to ethnic origin or creed and to assist them to become healthy, independent, contributing members of the community. 

PURPOSE STATEMENT
To provide refugees with the resources and support they need to become successful, active and contributing members of the Western New York Community.

OUR VALUES

Intercultural Responsiveness

We treat others with respect and dignity by recognizing, appreciating, and valuing diversity. We value ongoing learning to increase our effectiveness regarding diversity and inclusion, as well as use our knowledge and experience to increase cultural competence throughout our community. We foster secure, respectful, and reciprocal partnerships with high expectations for equity and respect for diversity. To the extent possible, we work to tailor/design our services, communications, and actions to and for the unique populations we serve.

Integrity

We value honesty and an ethical approach to service. We act as wise stewards of the human, financial, and donor-driven resources entrusted to our care. We demonstrate our integrity by being accountable and honoring our commitments to our clients, to the community, and to each other. We take ownership of our work and strive for improvement.

Person-Centered

Every person is important and valued. Through service, an equitable distribution of resources, and commitment to our mission, we support each client’s unique goals, independence, and self-reliance.

Empowerment

We foster self-sufficiency and informed decision-making. We offer our clients the information and tools they need to achieve personal goals, access opportunity, and thrive in their new community. We offer supporters the information they need to be effective advocates for refugee resettlement in WNY. We offer our staff resources and support to effectively serve our clients and reach professional goals.

Exemplary Service

We are committed to fulfilling our mission by serving and communicating with compassion, respect, and humility. The health and happiness of our staff is integral to providing highquality programs and services. Our commitment to our clients requires cooperation, collaboration, and intentional community involvement.

JOURNEY'S END YEAR-END FINANCIAL STATEMENT
Download our latest 990 here.

An independent audit of Journey’s End Refugee Services, Inc. is conducted yearly. Audited financial statements are available upon request. Our taxpayer ID is 16-1242203.

ANNUAL REPORT
Download our latest annual report here.

LABOR LAW POSTING
As required by NYS Labor Law, digital versions of relevant state and federal labor law notices can be viewed  here.